Desktop Monitoring & Management
Manage desktop endpoints with ease.
Overtime, workstations have a tendency to slow down as they become saddled with a mishmash of software patches, spyware, corrupt files, user configuration preferences and other issues. Users complain about having a "slow computer", but what's really at the heart of their issue? Is it hardware? Is it software? Technology isn’t cheap, and you need to keep your workstations running in proper working order to maximize the return on your investment.
Epic includes a Desktop Monitoring and Maintenance solution as part of our Proactive Assurance service that’s designed to detect problems and give you insights into how each workstation is running. By taking a proactive stance against common hardware and software ailments, you can effectively prolong the life cycle of your organization’s technology and maximize your ROI.
Monitor Desktops for Issues
Resolve issues before they become major problems.
The greatest benefit of our Desktop Monitoring and Maintenance solution is that you can detect issues that could evolve into much bigger problems. Unresolved issues can escalate into problems that can cause hardware failure and downtime, both of which can quickly drain your budget and leave you powerless. You can eliminate the majority of technology problems simply by catching them early and resolving them in a timely manner.
Manage Resources Efficiently
Use what you have, not what you think you have.
When your system’s resources are being eaten up by unknown sources, chances are that there’s something wrong with the workstation. Our Desktop Monitoring and Maintenance solution can examine the utilization of your system’s CPU, disk space, and memory. If anything seems out of the ordinary, you can count on us to resolve the issue promptly. In most cases, we can remotely access the computer to resolve the issue, allowing you to eliminate the costs of an on-site visit.
Automatic Deployment of Patches and Security Updates
Never miss an update again.
The more workstations you have, the more difficult it becomes to keep them all up to date with the latest patches and security updates. Epic Technologies’s Desktop Monitoring and Maintenance solution can deploy patches and updates as they’re released, so that you’ll never have to worry about resolving a critical vulnerability or software bug again. You can instead stay focused on keeping your operations moving forward as normal.
Get Started with Desktop Monitoring and Management... Don’t waste any more time.
Does your business find that it has no time to manage, monitor, and maintain all of its workstations? With Epic Technologies’s Desktop Monitoring and Maintenance solution, we’ll handle the heavy lifting while you focus on running your business. To learn more, reach out to us at (877) 384-3742.