Outsource IT

Make your technology work for your business.

With Epic Technologies, you can stop worrying about IT issues so you can focus on moving your business forward. Our experienced staff monitor and maintain your IT infrastructure 24x7 to keep your business running.


Is your Network secure? Is your Data backed up and protected?

How confident are you in the security of your IT infrastructure? How often do you backup your company's data? Are you storing a recent backup offsite? When was the last time you tested a restore from your current backup solution?  Proactive Assurance will give you peace of mind.


Get all-you-can-eat Help Desk and Remote Support for your entire staff.

Don't let your employees just cope with workstation issues; with Epic Technologies they can quickly get a ticket in to tech support without costing your business a dime.


Eliminate costly downtime
by detecting and resolving IT issues before they bring down your systems.

With 24x7 monitoring and maintenance, most typical workstation issues can be prevented.  Focus on your business, not your IT.


Let Epic Technologies monitor your network to prevent and repair common issues, and apply updates.

We monitor everything from anti-virus, to event logs, to patch and security update availability. We even test and whitelist updates before applying them to your systems.

Get Support

Epic Technologies makes it easy to get technical support. Click Support below to find out how we can help you.

Our 10 benefits

Find out how your company can benefit from Managed IT Services today

Client Testimonials

Responsive to our needs
We have worked with Epic for almost a year now. They helped us in our transition from our old location to a new location. They technicians have been very helpful and Epic has been very responsive to any question or conce...
Jenny Matthews ( Nashville Academy of Medicine )
Monitoring really works!
Last week, Epic knew about a problem with our server before we did. Their monitoring REALLY works!
Cindy Smith
Epic has become one of our trusted outside vendor relationships.
Epic has become one of our trusted outside vendor relationships. So many of our working relationships don’t engage our business as if they were a department within our company. However, Epic has blended in seamlessly...
Ron Charpentier ( Executive Vice President )
Received far more than we paid for…
Epic Technologies has certainly created a new experience for our office (far better than what we had with the local telephone company)… It took our staff some time to adjust, but Epic brought us into the 21st century! ...
Pam Swift ( Practice Manager )
Friendly, responsive technicians
I Just wanted to give you some feedback on Epic, in particular Ben Baker. He has been such a great help to us and is VERY patient. He always calls back right away and has been able to fix any issues we have had thus far...
Rachel Wessels ( Insurance Coordinator )
Great from quote to installation
The quote, scheduling, and installation processes went very smoothly. We really have appreciated the price and responsiveness of the Epic team thus far. We can’t think of any area where you could improve to make it a b...
Michael Andrews ( Director of Information Technology )
Customer Service Above and Beyond What is Promised
Late yesterday our older IBM server which holds our individual file folders and acts as domain controller and exchange server suddenly quit working. To compound the issue, today is our fiscal year end and with no access ...
Chris Cassetty ( Director of Operations )
Our Services
  • Cloud


    Eliminate the headaches of hardware ownership while achieving greater freedom, flexibility and reliability with a solution tailored to your exact needs.

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  • WorkSpace

    WorkSpace   Web Version

    Users are no longer tethered to a stationary desktop computer, they need a mobile, secure, standardized computing environment accessible from any device.

    Read More

  • Sync

    Epic Sync Logo Splash Screen

    Professional Grade File Sync and Share Service

    Standardize and Reduce Business Risk Remote working and team collaboration are now...

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  • Managed IT

    Proactive Managed IT Support - Outsource your IT

    Epic Technologies Proactive Maintenance Plan

    Reduce downtime, increase profitability, and make your technology work for you.

    Read More
  • Zultys Voip


    Zultys develops products that enable companies and organizations to deploy integrated communications systems. Zultys products are designed to maximize investment, interoperability and usability. Companies and organizations around the world...

    Read More
  • Iron Clad

    Data Backup Service

    Epic Technologies Backup and Business Continuity

    Is your data secure?  Would it survive a disaster? Can you afford to take a chance?

    Read More

Welcome to Epic Technologies - The Middle and East Tennessee IT support experts

Small Business IT Solutions throughout Middle and East Tennessee

Epic Technologies has been providing professional IT Support for businesses in and around Cookeville, TN since 1997.  We strive to give our clients Enterprise-level services and solutions at prices that work for small businesses.  Time and experience has helped us develop best practices and workflow procedures around a proactive philosophy designed to keep your focus on your business, not your technology.

Our team of experts can become your outsourced IT department; responding to issues quickly, often before you even know about them.  Covering everything from your servers and network infrastructure, to your computers, workstations and mobile devices, we provide end-to-end solutions for all of your technology needs.

With Epic Technologies as your outsourced IT partner, you will experience:

  • Less Downtime - Faster resolution leads to more productivity
  • Fewer Day-to-day Issues - Proactive maintenance prevents issues in general
  • More Opportunities - And more time in the day to take advantage of them
  • Flat-Rate IT Budget - Know your IT expenses ahead of time, your accounting department will thank you!
  • Infrastructure Protection - Keep your network and devices safe and secure
  • Business Continuity - Through backup and disaster recovery methods and best practices
  • A Good Night's Sleep - Knowing your business is in good hands 24x7.

Not sure where to begin, or even if Epic Technologies is a good fit for your organization?  Contact us to learn more about how we can help move your business forward.

"Productive. Technology. Solutions."

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Latest News

Epic Technologies launches new website!

Epic Technologies is proud to announce the launch of our new website at The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.


Contact Us

Learn more about what Epic Technologies can do for your business.


Call us today    (877) 384-3742

410 South Lowe Avenue
Cookeville, TN 38501

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