Epic provides you with multiple options for accessing technical support right now!
Just choose the method that makes the most sense to you:
- Call our offices toll free for 24x7 Support (Contract Clients Only)
or 8x5 Support (Non-Contract Clients).
- Toll Free: 866-525-3742
- Corporate: 931-526-3742
- Nashville: 615-331-0099
- Knoxville: 865-681-4099
- Remote Control
Allow Epic to take remote control of your system so we can diagnose and fix problems
faster. It is secure and after we disconnect, we have no further access to your
system. Call our offices first and then click the "green arrow" when instructed
to do so.
- Submit a Support Request via the web.
- Sign up for a Customer Portal and enter your
request directly into our system!