Epic provides you with multiple options for accessing technical support RIGHT NOW! Just choose the method that makes the most sense to you: 1. Call our offices toll free for 24x7 Support. Toll Free: 866-525-3742 Corporate: 931-526-3742 Nashville: 615-331-0099 Knoxville: 865-681-4099 2. Remote Control Allow Epic to take remote control of your system so we can diagnose and fix problems faster. It is secure and after we disconnect, we have no further access to your system. Call our offices first and then click the "green dot" when instructed to do so. 3. Submit a Support Request via the web by Clicking Here. 4. Sign up for a Customer Portal and enter your request directly into our system!