Epic's Customer Portals are your real time connection into our various award winning technology management and training solutions. Each portal is a standalone solution and requires its own unique user name and password. Contact your Epic Account Executive by email or call our offices at (866)525-3742 to receive the appropriate user names and passwords.

Technical Support Portal

Use the Technical Support Portal to enter new service tickets, monitor the status of open tickets, review our notes from past tickets, retrieve old invoices, and much more.

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Training/File Portal

Training / File Portal access is available for clients under a C-TAP, Teleplus Unlimited, Proactive Assurance or other partnership agreements. This portal contains proprietary training material specific to the nature of your relationship with Epic.


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