Attention Practice Managers and Lead Physicians:
Are You Looking For An IT Company That Focuses On The Unique Needs of Medical Practices
- One That Will Help You Leverage Technology for Results - Not Just “Technical Support”?
To demonstrate our results-oriented healthcare focus, we are offering you a
FREE 2-hour HIPPA-IT Review to help you measure your compliance with Subsection
C of the HIPPA Security Rule. Most practices are SHOCKED by what they discover.
From the Desk of: Don Viar, MBA, CPA (inactive)
Managing Partner
Epic Technologies, LLC
Dear Heatlhcare Professional,
If you are a medical practice manager who is plagued with ongoing technology problems
but doesn't know who you can trust to fix them fast, fix them right, and make everything
just WORK the way it's supposed to, I have the solution you have been looking for.
My name is Don Viar, Managing Partner of Epic Technologies. While other IT providers
may dabble in healthcare, it is our sole business, so we are able to bring you best
practices and shared concepts that we have seen working in other medical practices
and that we know will make you more efficient and successful.
Although this isn't an amazing concept, I'm amazed at how many IT firms don't get
this right. In fact, our research has shown that most practices like yours have
3 incredibly frustrating problems when dealing with computer support and repair
companies. See if you agree...
Problem #1: Lack of Response. When your computer or network goes
down or is experiencing a problem, it brings your entire practice to a screeching
halt; and with the fast pace of healthcare today, you can't afford to be waiting
around for your IT guy to call you back or show up to fix your problems. Our stance
on this is that you shouldn't have to wait more than 10 minutes; but MORE importantly,
your IT guy should be PREVENTING these problems from cropping up in the first place.
Problem #2: Poor Communication & Service. From arrogant technicians
who talk over your head to zero communication on the status of your requests and
projects, another BIG problem many business owners have with their IT person is
poor communication skills. Bottom line, YOU shouldn't have to tolerate this from
anyone. We believe that good communication is customer service 101, and if they
can't get THIS right, how can you possibly trust them to be organized enough to
manage your computer network?
Problem #3: They Never Quite Get Everything Working, So Problems Constantly
Crop Up. Maybe you've experienced this yourself; you hire a so-called
computer expert to support your network, only to discover every time they "solve"
a problem, two more crop up. Or the problem they were supposed to have solved keeps
coming back again and again. Then, to add insult to injury, they don't check their
work, they keep charging you to come back and repair the same issues, or they blame
your EMR/ISP/hardware or some other external reason and tell you that it CAN'T be
fixed.
If you're like our clients, you just want the darn technology to work the way it's
supposed to - problem is, choosing the right IT company can be difficult and confusing,
which is why we'd like to provide you with a FREE 2-Hour HIPPA-IT Review. I want
you to see firsthand what it is like to work with a healthcare oriented IT firm.
One of our HIPPA guru's will meet with you to work through our HIPPA Field Assessment
Worksheet. This review will help you address questions such as:
- How to conduct a thorough and accurate Risk Assessment to uncover potential risks
and vulnerabilities to the confidentiality, integrity, and availability of Protected
Health Information (PHI).
- Who is responsible for regularly reviewing the security logs of your system for
signs of unauthorized access attempts - as required by HIPPA?
- Is your disaster recovery plan adequately documented and are you periodically testing
the plan and making revisions as needed?
- How to properly secure physical access to devices containing PHI and how to dispose
of obsolete equipment properly.
Even if you aren't ready to outsource your IT support or make a change from who
you are using now, this review will give you the right information and questions
to ask when dealing with your current support. And if you have a sneaking suspicion
that your current IT person is not delivering the level of service and support you
need, it will quickly help you determine if your suspicions are correct - AND what
you can do about it.
We offer this review as a gift to all prospective customers with 10 ore more computers
so they can get to know us better without any cost or risk on their part. So contact me NOW! To claim your free HIPPA-IT Review,
fill out the form above or call our offices at
877-384-3742.
We've been servicing customers in Middle Tennessee since 1997 and ALL of our technicians
are full-time employees who hold the most up-to-date certifications and expertise
in every area of networking. When you hire us for ANY project, not only can you
expect it to be done right, but you can expect it to be done on time and on budget.
Sincerely,
Don Viar, MBA, CPA (inactive)
Managing Partner
Epic Technologies, LLC