Current Technology Assurance Program
Technology Refresh Program
We believe the only real value of a communications solution to the customer is in
its ability to improve the overall performance of the organization. The ability
to communicate effectively is what separates the best organizations from the rest
of the pack. Organizations that have quality communication with clients, suppliers,
and internal customers will achieve a profound competitive advantage.
Communications Technology is Evolving Rapidly
Communications technology will advance more in the next five years than it has in
the previous 95 years. The most profound innovations of our time are innovations
that improve the way we communicate with one another. In parallel to the pace of
change in technology, businesses are rapidly evolving their core processes and capabilities
to become more competitive. This highly innovative, rapidly evolving environment
creates a dynamic situation where it can be tough to know if you're picking the
right communications solution not only for today but for your future as well.
Does It Make Sense to Solve a Dynamic Problem with a Static Solution?
Historically, organizations have purchased a phone system every 7 to 10 years and
tried to solve their dynamic communication needs with a static, point-in-time solution.
They purchased a system, received limited training when it was installed, never
upgraded its capabilities, and basically limped along with the bare minimum in features
and functionality. In addition, they sunk tens or hundreds of thousands of dollars
into a depreciating asset that lost 50% of its value upon installation. Today's
leading companies have rejected this approach and are turning to a managed services
model for communications services to keep them on the leading edge of technology
while at the same time maximizing their employee's ability to leverage technology
for productivity and competitive advantages.
C-TAP Overcomes Two of the Greatest Risks of Technology
Epic's Current Technology Assurance Program (C-TAP) ensures that the technology
of today can be renewed, refreshed, or replaced and that you may be able to take
advantage of emerging technologies as they become available for one fixed monthly
cost. Epic's C-TAP program provides you with a custom turn-key communicatios solution
that will stay current with the latest in technology and grow to keep pace with
your business. On top of that, we offer a completely managed system where we offer
the hardware along with unlimited technical support, unlimited programming changes,
and unlimited training to ensure that the system will grow and evolve along with
your business to keep your employees operating at their maximum productivity.
C-TAP Benefits »
Frequently Asked Questions »