Hospitality Solutions
Built off of the back of our Mitel product offerings, Epic has assembled a strong
suite of hospitality specific solutions. With Mitel clearly being the dominant provider
of hospitality phone systems and Epic's position as a Platinum Mitel dealer, we
are intimately familiar with the needs and concerns unique to this industry. In
addition to Mitel, we also feature solutions from key players such as Telematrix,
and ProfitWatch Call Accounting under our telephony umbrella. On the data side,
we also offer wireless data networking solutions focused on hospitality environments
with support for billable or non billable services.
Traditionally, veteran hoteliers often viewed technology as a "cost center" that
led to impersonal guest services. Today, however, times have changed and hoteliers
are increasingly starting to realize that 'technology' is THE key means of adding
value to the guest experience while increasing revenues and cutting costs. Today's
guests have an expectation of technology and will make their lodging choices based
upon which properties have the nicest amenities.
Which properties have the best wireless Internet service? Do your properties offer
HDTV yet? Can you provide guests with a direct dial phone number for the duration
of their stay? Does your property management system offer a web portal so guests
can review their bill or make reservations in real time? Hoteliers who don't recognize
and exploit today and tomorrow's technologies for their competitive advantage will
be quickly overtaken by those who do.
Epic is rapidly growing and expanding its Hospitality Services division. With over
40 properties under contract or management for phone systems or other services,
we understand the unique needs of the industry. Our team is available 24 hours per
day, 7 days per week to help you deliver superior service to your guests.