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Outsource IT

Make your technology work for your business.

With Epic Technologies, you can stop worrying about IT issues so you can focus on moving your business forward. Our experienced staff monitor and maintain your IT infrastructure 24x7 to keep your business running.

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Is your Network secure? Is your Data backed up and protected?

How confident are you in the security of your IT infrastructure? How often do you backup your company's data? Are you storing a recent backup offsite? When was the last time you tested a restore from your current backup solution?  Proactive Assurance will give you peace of mind.

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Get all-you-can-eat Help Desk and Remote Support for your entire staff.

Don't let your employees just cope with workstation issues; with Epic Technologies they can quickly get a ticket in to tech support without costing your business a dime.

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Eliminate costly downtime
by detecting and resolving IT issues before they bring down your systems.

With 24x7 monitoring and maintenance, most typical workstation issues can be prevented.  Focus on your business, not your IT.

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Let Epic Technologies monitor your network to prevent and repair common issues, and apply updates.

We monitor everything from anti-virus, to event logs, to patch and security update availability. We even test and whitelist updates before applying them to your systems.

Get Support

Epic Technologies makes it easy to get technical support. Click Support below to find out how we can help you.

Our 10 benefits

Find out how your company can benefit from Managed IT Services today

Client Testimonials

Received far more than we paid for…
Epic Technologies has certainly created a new experience for our office (far better than what we had with the local telephone company)… It took our staff some time to adjust, but Epic brought us into the 21st century! ...
Pam Swift ( Practice Manager )
Epic has become one of our trusted outside vendor relationships.
Epic has become one of our trusted outside vendor relationships. So many of our working relationships don’t engage our business as if they were a department within our company. However, Epic has blended in seamlessly...
Ron Charpentier ( Executive Vice President )
Friendly, responsive technicians
I Just wanted to give you some feedback on Epic, in particular Ben Baker. He has been such a great help to us and is VERY patient. He always calls back right away and has been able to fix any issues we have had thus far...
Rachel Wessels ( Insurance Coordinator )
Responsive to our needs
We have worked with Epic for almost a year now. They helped us in our transition from our old location to a new location. They technicians have been very helpful and Epic has been very responsive to any question or conce...
Jenny Matthews ( Nashville Academy of Medicine )
Monitoring really works!
Last week, Epic knew about a problem with our server before we did. Their monitoring REALLY works!
Cindy Smith
Great from quote to installation
The quote, scheduling, and installation processes went very smoothly. We really have appreciated the price and responsiveness of the Epic team thus far. We can’t think of any area where you could improve to make it a b...
Michael Andrews ( Director of Information Technology )
Customer Service Above and Beyond What is Promised
Late yesterday our older IBM server which holds our individual file folders and acts as domain controller and exchange server suddenly quit working. To compound the issue, today is our fiscal year end and with no access ...
Chris Cassetty ( Director of Operations )
Our Services
  • Hosted Exchange

    Hosted Microsoft Exchange

    Cloud-Based Email Solutions

    Email is absolutely critical to your business.  Our Hosted Email Solution delivers the best in Microsoft Exchange without the hardware requirements and management overhead. Exchange can give...

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  • Outsourcing your IT

    Proactive Managed IT Services Plan

    Proactive Assurance Proactive Maintenance Plan

    Reduce downtime, increase profitability, and make your technology work for you. Proactive Assurance is dedicated to keeping your technology investment up and running smoothly so you can focus on your business...

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  • Network Care

    Network Security Shield

    Protect your Business Inside and Out

    How Secure is your Network?
    Are you at risk?
    It's time to get proactive.
    The Internet offers significant benefits to small and medium-sized businesses, but with it comes many potent security issues...

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  • Server Care

    Managed Server Support

    Proactive Managed Server Support

    Flat-rate, fully-managed, 24/7/365 Server monitoring, maintenance, and remediation
    Get comprehensive support that includes remote & on-site server remediation services at a flat monthly rate, meaning there are no 'per-incident' charges...

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  • Desktop & User Care

    Helpdesk Support

    All-You-Can-Eat Helpdesk Support

    End-users are human.

    Shouldn't their IT support be too?

    Your end-users' time is best spent working for your organization, not managing IT issues...

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  • Web Filtering & Firewall

    wall

    Improve Productivity with Content Filtering

    Protect your employees and network by preventing questionable and unsafe content.
    Block inappropriate website content from your employees effectively without keeping your staff from the sites and services they need...

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Welcome to Epic Technologies - The Middle and East Tennessee IT support experts

Small Business IT Solutions throughout Middle and East Tennessee

Epic Technologies has been providing professional IT Support for businesses in and around Cookeville, TN since 1997.  We strive to give our clients Enterprise-level services and solutions at prices that work for small businesses.  Time and experience has helped us develop best practices and workflow procedures around a proactive philosophy designed to keep your focus on your business, not your technology.

Our team of experts can become your outsourced IT department; responding to issues quickly, often before you even know about them.  Covering everything from your servers and network infrastructure, to your computers, workstations and mobile devices, we provide end-to-end solutions for all of your technology needs.

With Epic Technologies as your outsourced IT partner, you will experience:

  • Less Downtime - Faster resolution leads to more productivity
  • Fewer Day-to-day Issues - Proactive maintenance prevents issues in general
  • More Opportunities - And more time in the day to take advantage of them
  • Flat-Rate IT Budget - Know your IT expenses ahead of time, your accounting department will thank you!
  • Infrastructure Protection - Keep your network and devices safe and secure
  • Business Continuity - Through backup and disaster recovery methods and best practices
  • A Good Night's Sleep - Knowing your business is in good hands 24x7.


Not sure where to begin, or even if Epic Technologies is a good fit for your organization?  Contact us to learn more about how we can help move your business forward.

"Productive. Technology. Solutions."

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Latest News

Epic Technologies launches new website!

Epic Technologies is proud to announce the launch of our new website at http://www.EpicTn.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

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Contact Us

Learn more about what Epic Technologies can do for your business.

callphone

Call us today    (877) 384-3742

410 South Lowe Avenue
Cookeville, TN 38501

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