Customer Service Above and Beyond What is Promised
Late yesterday our older IBM server which holds our individual file folders and acts as domain controller and exchange server suddenly quit working. To compound the issue, today is our fiscal year end and with no access ...
Responsive to our needs
We have worked with Epic for almost a year now. They helped us in our transition from our old location to a new location. They technicians have been very helpful and Epic has been very responsive to any question or conce...
Friendly, responsive technicians
I Just wanted to give you some feedback on Epic, in particular Ben Baker. He has been such a great help to us and is VERY patient. He always calls back right away and has been able to fix any issues we have had thus far...
Received far more than we paid for…
Epic Technologies has certainly created a new experience for our office (far better than what we had with the local telephone company)… It took our staff some time to adjust, but Epic brought us into the 21st century! ...
Epic has become one of our trusted outside vendor relationships.
Epic has become one of our trusted outside vendor relationships. So many of our working relationships don’t engage our business as if they were a department within our company. However, Epic has blended in seamlessly...
Monitoring really works!
Last week, Epic knew about a problem with our server before we did. Their monitoring REALLY works!
Great from quote to installation
The quote, scheduling, and installation processes went very smoothly. We really have appreciated the price and responsiveness of the Epic team thus far. We can’t think of any area where you could improve to make it a b...
Small Business IT Solutions throughout Middle and East Tennessee
Epic Technologies has been providing professional IT Support for businesses in and around Cookeville, TN since 1997. We strive to give our clients Enterprise-level services and solutions at prices that work for small businesses. Time and experience has helped us develop best practices and workflow procedures around a proactive philosophy designed to keep your focus on your business, not your technology.
Our team of experts can become your outsourced IT department; responding to issues quickly, often before you even know about them. Covering everything from your servers and network infrastructure, to your computers, workstations and mobile devices, we provide end-to-end solutions for all of your technology needs.
With Epic Technologies as your outsourced IT partner, you will experience:
"Productive. Technology. Solutions."
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